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Illustration 3. Milestones in the process of constructing an NISP............................................................. Illustration 4. Starting point.......................................................................................................................... Illustration 5. Components of the Formulation phase................................................................................. Illustration 6. Inputs for the Starting point.................................................................................................. Illustration 7. Political and Empirical Processes......................................................................................... Illustration 8. Processes and outputs............................................................................................................ Illustration 9. Diagnostic Process.................................................................................................................. Illustration 10. Diagnostic processes & Diagnostic report.........................................................................Illustration 11. Analytical balance............................................................................................................Illustration 12. Analysis report....................................................................................................................Illustration 13. Outputs.................................................................................................................................Illustration 14. Implementation stage..........................................................................................................Illustration 15. Implementation phase components....................................................................................Illustration 16. Implementation phase inputs............................................................................................Illustration 17. Implementation phase processes........................................................................................Illustration 18. Outputs of the implementation phase................................................................................Illustration 19. NISP follow-up, monitoring, control and adaptation.......................................................Illustration 20. Follow-up components.......................................................................................................Illustration 21. Inputs of the follow-up phase.............................................................................................Illustration 22. Processes of the follow-up phase........................................................................................Illustration 23. Outcomes of the follow-up phase.......................................................................................Illustration 24. NISP Map.............................................................................................................................ii. Index of Tables Table 1. Basic scope of an NISP.................................................................................................................... Table 2. Summary of the Introduction........................................................................................................ Table 3. Milestones components............................................................................................................ Table 4. Synthesis of the main processes in this phase................................................................................ Table 5. Expert Team structure.................................................................................................................... Table 6. Integration of the Expert Team...................................................................................................... Table 7. Elements for Analysis.....................................................................................................................iii. Index of Activities Activity 1. Verification lista: formulation phase.......................................................................................... Activity 2. List of conditioning factors identification and analysis............................................................ Activity 3. Verification list expert team........................................................................................................ Activity 4. Map of actors according the NISP development area............................................................... Activity 5. Tools for the diagnostic................................................................................................................

Activity 6. Historical Trends Survey............................................................................................................. Activity 7. Social and economic situation survey........................................................................................Activity 8. Geographic survey......................................................................................................................Activity 9. SWOT Method............................................................................................................................Activity 10. Balance of obstacles and accelerating factors.........................................................................Activity 11. Indicative Timetable.................................................................................................................iv. Index of Examples Example 1. The Australian approach........................................................................................................... Example 2. The Icelandic experience with ICT policies.............................................................................. Example 3. The Kenya ICT action network................................................................................................. Example 4. Recommendation WSIS Action Plan........................................................................................ Example 5. The Arab Status involvement.................................................................................................... Example 6. Highlights from Latin America................................................................................................. Example 7. African Information Society Initiative...................................................................................... Example 8. Planning in Western Asia.......................................................................................................... Example 9. i2010 - A European Information Society for growth and employment................................. Example 10. Turkey's case............................................................................................................................ Example 11. Kerala, India - A consolidated vision...................................................................................... Example 12. Asia and the Pacific.................................................................................................................. Example 13. NISP formulation in Central Asia........................................................................................... Example 14. Examples of ICT policies evaluation methods...................................................................... Example 15. E-Korea Vision 2006 implementation strategies.................................................................... Example 16. Actions implemented in Africa and Europe........................................................................... Example 17. Argentinas call for multistakeholder partners..................................................................... Example 18. Strategies of an expert team implementation in the Asia Pacific......................................... Example 20. Pakistan e-strategy..................................................................................................................Example 21. Albania ICT strategy...............................................................................................................Example 22. Hungarys strategic planning in ePublic Administration....................................................Example 23. The Macedonian Strategy.......................................................................................................Example 24. eEurope 2005 Final Evaluation.............................................................................................Example 25. WEB-Based Survey on Electronic Public Services in Poland..............................................v. Index of Tips Tip 1. Factors which impact on the NISP dvelopment process................................................................. Tip 2. Factors to considerate the beginning of the NISP planning............................................................Tip 3. The implementation actions differ in each policy or strategy.........................................................MODULE III GLOSSARY A Access to Information The right to access to publicly-funded information means that all information, including scientific and social research, that is produced with the support of public funds should be freely available to all.

More broadly, access to information also refers to communities or individuals gaining access to information which was previously not available to them, as a result of access to information and communication technologies and/or the internet. Source: APC Internet Rights Charter, http://www.apc.org/ Accessibility Accessibility is a general term used to describe the degree to which a system is usable by as many people as possible. In the context of the internet, accessibility refers to the design of web interfaces, content and applications which are accessible to all, including people with physical, sensory or cognitive disabilities, people with changing abilities due to aging, people who are not literate, people who speak minority languages and people with slow internet connections.

Source: Wikipedia, http://en.wikipedia.org/wiki/Accessibility; W3C Web Accessibility Initiative http://www.w3.org/WAI/intro/accessibility.php#terms; and APC Internet Rights Charter http://www.apc.org/ Accelerating Factors Accelerating factors are specific measures or actions taken at institutional and political level to overcome the obstacles in a given process. They imply coordinated operations, a kind of consensus among the diverse involved actors. Accelerating factors require financial investments, specialized human resources, communicational strategies, and training strategies.

Advocacy The act of pleading or arguing in favour of something, such as a cause, idea, or policy;

it is an active support.

Source: The American Heritage Dictionaries on Answers.com, http://www.answers.com/advocacycat=biz-fin Agenda A list or program of things to be done or considered. See also Political Agenda. Source: Merriam Websters Online Dictionary, http://www.merriamwebster.com/dictionary/agenda).

Analytical Phase The Analytical Phase, also called Assessment, is the phase for strategic definitions, when the Experts Group will have to answer to questions on the general and sectoral goals of the initiated process. It is the feedback of the Diagnostic. The Analytical phase is also an exercise in which the Experts Group will have to define the necessary institutional transformations (such as the creation of a National Information Society Agency, or changes in the legislation) to reach the proposed Information Society model.

AISI - The African Information Society Initiative AISI is an action framework that has been the basis for information and communication activities in Africa since 1996. AISI is not about technology. It is about giving Africans the means to improve the quality of their lives and fight against poverty. The African Information Society Initiative aims at supporting and accelerating socio-economic development across the region. Driven by critical development imperatives, it focuses on priority strategies, programmes and projects which can assist in the sustainable build-up of an information society in African countries. This is in accordance with the regional integration goals of the Treaty establishing the African Economic Community, which foresaw the necessity of information networks and of regional databases, information sources and skills capacities.

Source: AISI, http://www.uneca.org/aisi/ ASEAN - Association of South-East Asian Nations ASEAN was established on August 8, 1967, in Bangkok by the five original member countries: Indonesia, Malaysia, Philippines, Singapore, and Thailand. Brunei Darussalam joined on January 8, 1984, Vietnam on July 28, 1995, Laos and Myanmar on July 23, 1997, and Cambodia on April 30, 1999.

Official website: http://www.asean.or.id/ Assessment The process of documenting (usually in measurable terms) knowledge, skills, attitudes and beliefs. Assessment can focus on one individual actor, a community, the institution, or the educational system as a whole.

Source: Wikipedia, http://en.wikipedia.org/wiki/Assessment APC - Association for Progressive Communications APC is an international network of civil society organisations dedicated to empowering and supporting groups and individuals working for peace, human rights, development and protection of the environment, through the strategic use of information and communication technologies (ICTs), including the Internet.

Source: Association for Progressive Communications, http://www.apc.org/ B Beneficiaries A beneficiary in the broadest sense is a natural person or other legal entity who receives money or other benefits from a benefactor. In this guide, it is important to identify the beneficiaries because that will indicate how one want the benefits divided.

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