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http://ec.europa.eu/information_society/eeurope/i2010/docs/rethinking_the_european_i ct_agenda.pdf (29/03/09) MIS 1997. Livro Verde para a Sociedade da Informao em Portugal, Misso para a Sociedade da Informao, Lisboa. Available at:

http://www.posc.mctes.pt/documentos/pdf/LivroVerde.pdf (29/03/09) MMT 2009. Draft Green Paper: The Jamaica Information and Communications Technology Policy, Ministry of Mining and Telecommunications, Kingston. Available at:

http://www.mmt.gov.jm/PDF%20Files/Minerals%20Policy/Draft%20Green%20Paper% 20-%20ICT%20Policy%20_MMT_%20-%2027%20Feb%202009.pdf (29/03/09) MRR 2008. National Strategic Reference Framework 20072013, in Support of Growth and Jobs: National Cohesion Strategy, Ministry of Regional Development of Poland, Warshaw. Available at:

http://www.mrr.gov.pl/english/National%20Cohesion%20Strategy/Documents/c30ba07e94abeb83fd8f6268b76e3NSRO_an_20_07.pdf (29/03/09) OECD 2009. Guide to Measuring the Information Society, Directorate for Science, Technology and Industry, Organisation for Economic Co-operation and Development.

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http://www.spkrsbr.com/biblioteca/htm/Libro_Voto_electronico_%20Prince.PDF (29/03/09) Republic of Macedonia 2005, National Information Society Policy, Committee for the Information Society. Available at: http://www.kit.gov.mk/WBStorage/Files/policy.pdf (07/08/09) Rivoir, A. L. and Ros, M. 2007. Recomendaciones de metas y objetivos para la Agenda Digital Uruguay 2007-2008 para la Sociedad de la Informacin y el Conocimiento, Agencia para el Gobierno Electrnico, la Sociedad de la Informacin y del Conocimiento (AGESIC). Available at:

http://www.agesic.gub.uy/Sitio/descargas/Agenda%20Digital%20del%20Uruguay%708.doc.pdf (29/03/09) Rydhagen, B. and Trojer, L. 2003. ICT and the role of universities - a technopolitical and postcolonial challenge, paper presented at the ITDG closing Symposium Information Technology, Transnational Democracy and Gender RELOADED, Lule University of Technology. Available at:

http://www.luth.se/depts/arb/genus_tekn/manus_BRY_LTR.pdf (29/03/09) Soyo, Phet; James George Chacko; and Gopi Pradhan 2004. ICT Policies and eStrategies in the Asia-Pacific. A critical assessment of the way Forward, United Nations Development Programme-Asia Pacific Development Information Programme (UNDP-APDIP) New Delhi, Spennemann, D. H. 2004. Digital Divides in the Pacific Islands, IT & Society 1(7): 46-Sadagopan, S.; Weckert, J. 2005. The Information Society in the Asia-Pacific Region India and Australia, Springer Boston. Available at:

http://www.springerlink.com/content/v6758p6736447361/ (29/03/09) Don Schauder, Graeme Johnson, and Wal Taylor (2006): Libraries, ICT policy, and Australian civil society: issues and prospects from national consultations, VALA - Libraries, Technology and the Future Inc., http://www.valaconf.org.au/vala2006/papers2006/50_Schauder_Final.pdf (29/03/09) UNCTAD 2008. "The Global Information Society: a Statistical View, United Nations Conference on Trade and Development. Available at:

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Van Eecke, P.; Da Fonseca Pinto, P.; and Egyedi, T. 2007. EU Study on the specific policy needs for ICT standardization, Unit D4, Innovation Policy, DG Enterprise and Industry, European Commission, Brussels: European Communities. Available at:

http://bookshop.europa.eu/eubookshop/download.actionfileName=NB7007030ENC_02.pdf&eubphfUid=603059&catalogNbr=NB-70-07-030-EN-C (29/03/09) Wilde, K. 2006. The importance of convergence in the ICT policy environment, paper commissioned by the APC as part of the Catalysing Access to ICTs in Africa (CATIA) initiative supported by DfID, Johannesburg. Available at:

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http://www.itu.int/dms_pub/itu-s/md/03/wsis/doc/S03-WSIS-DOC-0004!!PDF-E.pdf (07/08/09) WSIS 2003b. Plan of Action (WSIS-03/GENEVA/DOC/5-E) World Summit on the Information Society, 12 December 2003, Geneva. Available at:

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http://www.itu.int/wsis/docs2/tunis/off/6rev1.html (07/08/09) Zambrano, R. and Browne, S. 2004. National ICTD strategies: Roadmaps to the information society, in Human Development Viewpoint National, United Nations Development Programme (UNDP). Available at: http://www.apdip.net/documents/HDVICTD.pdf (29/03/09) ANNEX 1: ACRONYMS ACG: Arab Content Group ACP: African, Caribbean and Pacific Countries ADA: Argentina Digital Agenda ADR: alternative dispute resolution ADSIB: Agency to Develop the Information Society in Bolivia ADU: Agenda Digital de Uruguay AfDB: African Development Bank AFRINIC: African Network Information Centre AGESIC: Agencia para el Desarrollo del Gobierno de Gestin Electrnica y la Sociedad de la Informacin y del Conocimiento AHCIET: Asociacin Hispanoamericana de Centros de Investigacin y Empresas de Telecomunicaciones AISI: African Information Society Initiative APC: Association for Progressive Communications ASEAN: Association of South-East Asian Nations ASO: Address Supporting Organization ASPA: American Society for Public Administration ASYCUDA: Adoption of Automated System for Customs Data B2B: business-to-business B2C: business-to-consumer CATIA: Catalysing Access to ICTs in Africa CASE: computer-aided software engineering CS: Civil Society CSO: Civil Society Organization DFID: UK Department for International Development DG INFSO: Information Society and Media Directorate General DNSO: Domain Name Supporting Organization DOT Force: Digital Opportunity Task Force DSF: Digital Solidarity Fund EC: European Commission ECLAC: Economic Commission for Latin America and the Caribbean EMR: electronic medical records ENTICD: National Strategy for Information and Communication Technologies for Development ERP: enterprise resource planning ESCAP: Economic and Social Commission for Asia and the Pacific ESCWA: Economic and Social Commission for Western Asia ESIS: European Survey of Information Society ET: Expert team ETSI: European Telecommunications Standards Institute FDI: foreign direct investment GAD: Global Architectural Development G2B: Government-to-business G2C: Government-to-citizen G2E: Government-to-employees G2G: Government-to-Government GAC: Government Advisory Committee GIC: Global Internet Council GIGF: Global Internet Governance Forum GIPC: Global Internet Policy Council GSU: Georgia State University IAB: Internet Architecture Board IANA: The Internet Assigned Numbers Authority ICANN: Internet Corporation for Assigned Names and Numbers ICARSOs: Internet Coordination, Administration, Regulatory and Standards Organizations ICC: International Chamber of Commerce ICSTD: Information, Communication and Space Technology ICT: information and communication technology ICTD: information and communication technology for development IDB: Inter-American Development Bank IDI: ICT Development Index IDRC: International Development Research Centre IESG: Internet Engineering Steering Group IETF: Internet Engineering Task Force IFAP: Information for All Programme IG: Internet Governance IGF: Internet Governance Forum IIC: International Internet Council IP: Internet Protocol IPDC: International Programme for the Development of Communication IPR: intellectual property rights IRPOs: Internet Resource Provision Organizations IRTF: Internet Research Task Force IS / ISOC: Internet Society ISP: Internet service provider IT: Information Technology ITT: Information Technology Transfer ITU: International Telecommunication Union KE: Knowledge Economy KICTANet: Kenya ICT Action Network KIF: Kenya ICT Federation LOTAIP: Law on Access to Public Information MDGs: Millennium Development Goals MSP: multi-sector partnership NEPAD: New Partnership for Africas Development NGO: non-governmental organization MI&A: Polish Ministry of Interior and Administration NICI: National Information and Communication Infrastructure NISE: National Information Society Experiences NISP: National Information Society Policy OAU: Organization of African Unity, now replaced with the African Union (AU) OCR: optical character recognition OECD: Organisation for Economic Co-operation and Development ONTI: Argentine National Office for Information Technology OSS: open-source software PDF: Portable Document Format PIWA: Panos Institute West Africa PPP: private and public partnership PSO: Protocol Supporting Organization R&D: research and development R&D&I: Research, Development and Innovation RFID: Radio Frequency Identification S+D+I: Science, Development and Innovation SMEs: small and medium-sized enterprises SOs: Supporting Organizations SocInfo: Fundacin Sociedad de la Informacin S&T: Science and Technology SWOT: Strengths, Weaknesses, Opportunities, and Threats TESPOK: Telecommunications Service Providers Association of Kenya TV: television UNDPEPA: United Nations Division for Public Economics and Public Administration UNCTAD: United Nations Conference on Trade and Development UNDP: United Nations Development Program UNESCO: United Nations Education Science Culture Organisation UNECA: United Nations Economic Commission for Africa UNESCAP: United Nations Economic and Social Commission for Asia and the Pacific USG: United State Government VoIP: Voice over Internet Protocol W3C: World Wide Web Consortium WIPO: World Intellectual Property Organisation WGIG: Working Group on Internet Governance WICANN: World Internet Corporation for Assigned Numbers and Names WSIS: World Summit on the Information Society WTO: World Trade Organisation 2.5. Implementation phase The implementation phase is the moment to put into practice the guidelines, the assigned budget and the activities planned in previous phases. The main tool at this stage is the political will to support the proposed goals, and to encourage the maintenance and streghtening of the established alliances between the multiple participating stakeholders.

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