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T.O. ooa (Moca) AECTBEHHE METO B MOEPOBAH POECCA PABEH EPCOHAOM B cae ocaec epao oxo cceoa exa o ypae epcoao oax ocoa a

oepoa oex coax poecco ocpeco aecex eoo.

poeaa caocpyyppoax eo ec peoec oy peey oac oepoe oepoae cox cce. Paccapaec ce aeceo eooo Grounded Theory eoo peo poaoo a oepoa (UML)1. B acoc peaaec oaoa cxea ocpoe co aoo cceoa, oopa opeee coepae oceoae oc pecx poeyp copa opao ayax ax2.

ee coa: Grounded Theory, aecea eooo, opoe opoae, apa, poa oepoa (UML), ypaee epcoao.

poecc, pocxoe ceo pocccx oax, oac ooopae pey oecoo cceoa.

Taa Oeoa ooa acpa cya cooo PAH.

Meo pe poaoo a oepoa oy pooe pacpocpaee pe ayx oace p oepoa oee co x execx, coao-ooecx cce.

ayaa ocoa aoo cceoa o aepa poeex ep c copya cpeeo ea ypaea oa DHL International.

oye aepa opaaac oppoac c cooae o eyax cxe ypoaoo a oepoa UML cooec c eoa Grounded Theory.

Cooo: 4M. 2004. 19.

aecmee emo oeupoauu npoecca ynpaeu nepcoao Poccca ycp oaoea oco ox eoo ypae apa opaa, eppoax c opopa opao ccea. Oao acoee pe coo o e pacoaa cceoaec eoa, oo oea e oo ypoae coae po ecc, o ocoeoc opopao . Ocoeo, ec epe cceoaee co e oo aaeca, o y paeeca aaa eoo a cya o a. By yaoc coao cya ao oa , peoe ye aece eo ee ye.

Bece c e, o e ooaee, oop ae ceo cya pyooe oa, oeceoe pecaee peyao peoeee, ocoeo ec peya o ca cyecyy opopay ccey y pae. Bxo coeoc ya oc eppoa oo oxoa, ooeo yec yaoc aaex coax e, cpaex, a pao, aece eoa, o paex cpo o oeceoo o xoa, ooeoo ope oepoo oepoa.

Grounded Theory. poeeoe a cceoae oaa o, o Grounded Theory [1, c. 225] oe cy ocoo coa oooo aapaa, pooo e oo oca, o oepoa cox coax exao opaa.

Bo-epx, Grounded Theory ooc cooecye pa aeceo eooo. Coaco Grounded Theory o c ceoae oe ocpo eop aoo-o e (e oea). Bo-opx, Grounded Theory oe o ox pyx aecex eoo yoo oeyaa ocaoo oc pya. B acoc, Grounded Theory eeppye o, e cceaece c ey o, opeee T.O. onoa ooc ce, pae ocey cy, pae o ae poecc pa coaoo eoea .. To, o cceoae aco aa caoc o eop, a eo ee epopaoaoc eax, ao cyae ec ee ooe aeco. ae oop, oeyaa aa Grounded Theory ooe pacpocpa ee a pae ce e oac a, ae a cooo opopaoo ypa e, poeccoaoe ooee paoe, oepoe o epoae oex coax poecco. Bece c e, Grounded Theory ee a cyecex eocaa. Bo-epx, ocpoee Grounded Theory aoo-o opeoo coaoo eoea ocoaec a epao poecce pe ce. a eo peoaae p cyaoo oao oo oca epoo pee. Hapep, coy eoy Grounded Theory p e co p yoe co pya opaa, paec aoy o pyey aopy epe p oceoaex ep. Moo peoo, o ae cy py yoe. Ho oo oaoc pe, a oopoe, ooo, poea epecae ayao ao opaa. Aop Grounded Theory e ooapa yco cxooc poecca, .e. oo e ae oeoo ca ep, eoxox peooe eopeeeoc. Ec ye a pa co, .e. ye oeco ep/epa ycope poecca oca c, o ceo paoopa ao cceoae oe yyc aoee cyece.

o a eocao yaaec py cceoae, pe ee Grounded Theory coe pae. Bo p eocao Grounded Theory ec cooc ep pea cooa oex oo cceoa.

Boae opoc, a coxpa ce ococa Grounded Theory pa e oee ocpy xapaep. Opeee a o apae ea ca aop Grounded Theory.

aecmee emo oeupoauu npoecca ynpaeu nepcoao O peaa eoy cpyyppoa opa, op oe, oceoe paeoe opoae, e a ao ae ep oee opaa a epeoc aa ece a apa. Oao apa cpo c o pooo ope, x ocycye cceoe o oe oee pax copo cceoaoo eoea. pe aa oea o cceoa apa y ae pepeea aoce ey o, aop oy oxo ocaoo oypoy a ceo e eoy oepoa cox cce, poaoy y oepoa (UML) [2, c. 112].

uuupoa oeupoau (Unified Modeling Language). e eo aoo oxoa pa coa oepx popa, .e. e cooo. Bece c e, o oxo co ecoo copoe o oepoo popapoa a aooo. oc copec oe, aa eooo o oo paae c A. Cpaycca . opa. B oe o aaecx ao apa, UML aeaec oo cepae ocae y coy ccey o cex ee ex ypex cx. aa oe oca cce poecco ae cceoae o ooc cea pae cpe poe, e yyca ooo, a pax ypox opea.

Meo UML oc oe a opeoc pa. B 1997 . pya eyx ceaco oac cceoo o epoa,. y, . Pao A. eoco coa oepoa Unified Modeling Language (UML). UML, a ya a eo aop, o pae yaoo o epoa cox cce. O peaae papao oyepoa oee cox cce caoo paoo e eoo aae, a ooece coae1. Bao Meaoe a ee ooo coy cpyypy, oopa ae T.O. onoa oe, o oca a UML oo eo epe o oe ee peaa a o oypx o popa poa. ae oop, oe peyao pecae coax e c oo UML oe ope popa poy. Ho UML o ceo aapa co coe paeco oae, ee cpoo opeee ooa cc, o aapa acpa e pa pee o oac.

peooe yaae eoca Grounded Theory ac paoc UML ooo p cooa peaaeoo a Oeo-opepoaoo oxoa (Object-Oriented Approach, copaeo OOA) coooec cceoa. Oeo opepoa oxo ae oa o coeee Grounded Theory c UML. poa oepoa (UML) pae aeceo eooo coooecoo c ceoa opao ce cepae apae oc a cyeca cceyeoo eoea. o cy, o e ao p oca, ooa cceoae aaa opoc ec ep ex opax paax. ococo e Grounded Theory ec ececeoe oppoae o, eax opeoo coaoo eoea, o eo cpoo opaoa poa Moepoa a e oe. Meo UML, acpoae ccee apa, yo ao coepae, a a ca o cee o e o e oc. apa UML a oxo, coco aaa ocpoe coao cce. Meo UML oo ce opa 90 eaacco, oee 100 eaaccoa o 90 cepeoo, oeco oopx opacae o epe pa a.

aecmee emo oeupoauu npoecca ynpaeu nepcoao aa oeo oooo coaoo cceoa, a o xo Grounded Theory eo ope aoee.

Oeo-opepoa oxo (OOA) o oa oo x exoo poee cceoa oac cooo y pae. Boooc o exoo o. epoe, o oo ep aa coaoo eoea, e yyca ooo o ea, cyeceoo ypae eoeo. Bopoe, o o, o opaoa cooec c a oxoo aepa oe peaoa ope paeco oe, a ae po paoo poya, oop ooe cpoopoa oeee coaoo eoea poa eo oeee paax c oo coaoo cepea. a ye yoaoc, cy pe aaeoo a OOA oxoa coco coee eooo, x coepeo pax oace a. ocoy exa UML oee yepca, ececeee o UML eo Grounded Theory. p o oo, o ea oacoc e, ocy eoa Grounded Theory oe ocyec c e apy, a epe o exa UML. B a. oaao, a opao ocoe o aeop Grounded Theory oy peaoa epe o aeop UML.

Coeee o, peeoe a. 1, oeo xoe c ooa OOA, acoc, pa oeoo e . Ho oo eocaoo ooe peaaeoo a oxoa ocpoe coooecoo cceoa. o OOA oxo ca caocoeo eoo, eoxoo coec cceoaece poecc Grounded Theory eo UML.

B paax OOA, oaaoo a. 2, peaae oy oaoy cxey ocpoe poecca coooecoo cce oa, coyeo pe oepoa. M peca e cee o poecc a y, o oopoy e oe cceoaee-coooo, y, oee aa oex pecae poeyox peyao, oe oopoo a xoc popa poy (pc. 1).

Taua COBMEEHE TEPMHOB OHT GROUNDED THEORY UML Tep Coepae aeop o Oocoa- po a eop a Oocoaa eop poa (Grounded oepoa- (Grounded Theory) oepoa (UML) Theory) (UML) omu acc poecc oceoaeoo Beee acpax ameopu pee opoa: cpyypx oeeecx opoo, oceoo, paeoo aceo eoea: ypex cpx o aae oppoae ox po, ex ocyx oecex oe pocec aoec. Peya:

, cya py pepa yaa cyecex eoea aceo coax aeop, poeyp, c oo oopx pcyx eoey ae oce opoo opoa coe o-ooy, ycaaa c ey aeop poecc pa epao aeop, o pe oopoo poc xo cceaecoe cae epao aeop c py aeop, aa x ce epaa e, coe, pocece, cya, c c oop ypae oop pepaec p ec / aoec. B oeo oepoa ey cooecye oe oe (oe acca).

T.O. onoa pooeue ma. Tep Coepae aeop o Oocoa- po a eop a Oocoaa eop poa (Grounded oepoa- (Grounded Theory) oepoa (UML) Theory) (UML) aoee aeop, peyx aeeo coepecoa pa. Peya: cpyypa coaoo eoea ope pcyx ey aeop Cocma mpuym c aeca Coca oepyeoo acca xapaepca, oocc eoea, oe cex aeop. oppyc ye oeo acca. epee o cooece o py c pyo ae, oope oy pa coca acca ecmue / Oaocmu Cpae, peaaee To, o eae acc o, o au oe- acca u oo, o cpac c eoop oo o a a cmue onepauu ee, ypa , coepa acco. Acpa oo, o eo, peapoa a eo p ooeo ea c oeo. C opeeeo aope oo oepa ocpaex yco ocyecec ypaee a oeo acca uu Cocmou oeyaa [ocaeo] Opaa, a oe e ucmopuu (noceoa- cop o epao aeop coe cocoe oe a meocm [cceoaecoo poea] pocxoe co c cocmou) eee pee aecmee emo oeupoauu npoecca ynpaeu nepcoao Ooaue ma. Tep Coepae aeop o Oocoa- po a eop a Oocoaa eop poa (Grounded oepoa- (Grounded Theory) oepoa (UML) Theory) (UML) ayae Coo eu, Co, pocec, cya, To, o poopye o ycou comu oope ey oe cceyeo coao cce pa eoea a ypee ee oec po e y- Cmopo ee Cpyype yco, e a yeo paee, oopoe moe ycou cpae ec / cec p oye ycou aoec, oocec cooe co. Ec aoy-o eoey. O co pocxo epexo oepa opaa eoea ooe cocoe cpae, pe paax epa y p opeeeoo oeca aeceo eooo cceoa oea poecc Bau oe- Coeee oceoaeoce Ccea apa UML, cmue e y ec / aoec ooa cecopoe acca u u epoopeo oca oema u aoec ey acca oea yaeoo coaoo eoea T.O. onoa Taua COBMEEHE POECCOB METOOB CCEOBAH GROUNDED THEORY UML OCAHE POECCOB OOA poecc eo cceoa Ocae poecco OOA Oocoaa eop poa Oeo-opepoa oxo (OOA) Grounded Theory oepoa (UML) co Ocycye Booe co: a) peoea cceoaeco coooy aao oaa cceoaec poe a poea;

) yace papaoe oec x opopax cce ypae cceoaec Aa peeeo ( Beco pacax ecx pa, x opoc caapo eooo opypo e cceoa, pe a o ae e aae cooa ee paecoe pecae coyec) e ope ooeo apa peeeo Opoe opoae, Moe peeo peema oe. Be oe oceoe opoae oac ( caapy peeo oac, a ae cyecye eooo e xo, ey ooe ooe ape o peoeyec poa. Pcye cooypoey oe paa p o (acco). Bocec a oe cooa UML) ooaaec eapyec, pepaac oy caecy oe coaoo eoea aecmee emo oeupoauu npoecca ynpaeu nepcoao pooeue ma. poecc eo cceoa Ocae poecco OOA Oocoaa eop poa Oeo-opepoa oxo (OOA) Grounded Theory oepoa (UML) Oceoe opoae apa peeeo, Moe ucnooau. oe oe c o ae pe peacx apao ee cooa.

Be peee ocpeco apa peeeo. Opaye peee py c oo aeo paeoe apa acco Cmamueca oe. Pacpeee opoae yoae peoa ey peeea oea peeo oac. Cocae ecooe ocae peeeo ay oceoaeoc ec aepae oceoaeoc, oope oc pee p ooe oo. Pcye opoe apa acco c yaae x oaoce, apya oepa.

oae o oapyee oe ece c apya apay acco oe peeo oac T.O. onoa Ooaue ma. poecc eo cceoa Ocae poecco OOA Oocoaa eop poa Oeo-opepoa oxo (OOA) Grounded Theory oepoa (UML) poecc apa oceo- uaueca oe. Be cooe, aeoce, ooepa, oop oeac oe, cooec paepa p. ye eo. Pcye apay oceoa (cooae ao eoc a, o ec peeea pacoa x ac o xapaepa ac cepxy o eo copo, a cooe cceoaeco aa) cpaa. Bo opye apa acco, oa oe apy oepa. p eoxooc coyc pye apa UML Aaece apa ooeo Moe peauauu. Opeee oe a apa coaoo eoea aoo ope ee oooo ooe. Pcyec apaa ooeo ooeo e, oopo aay eaec o coco peaa oe, o ce oepo popae aecmee emo oeupoauu npoecca ynpaeu nepcoao T.O. onoa a o cxe, poecc oepoa aepa a a coooecoo cceoa oc epa xapaep. pe c ey oe oe pe cae e poy oa pyo, a oo apa a cooa oyex peyao aopa (aa o py ooae). OOA oxo peye, o po ecc oepoa apac apaa cooa.

B oe o ox o-cxe, ocax ce ooe peoa ccee, apa cooa paccapa ccey c o pe aoo ee oooo ooae.

o e apop aop y yye cce ypae, o ec pao oxoo p papaoe oo ecx cce. Hapo, peoa yye ccee o a poecce ee aaa a ce poe poecca poe poa. o oo epe cooecye eoe Grounded Theory, oopa peye o cceoae coaoo eoea oo e caoo oxoa.

Puc. 1. OOA ucceoau couax npoecco c ucnooaue oeupoau (uapa UML) aecmee emo oeupoauu npoecca ynpaeu nepcoao oaoa cxea, co oepe, opeee coepae oceoaeoc pecx poeyp pecae ay ax ax ope oe, peayeo a oepa popaa. p e aepaa cceoa apa a cooac ya cpye UML-oepo a Magic Draw, oecea a ca exec po ecc papao poea, a eo oecy ooy epo opeoc.

a 1. cmouu ucceoameco npoe coa cceoaeco poe ae cyae a ecya oa ccea pao c epcoao, yaea o oa aepaa, opa ep c copya cpeeo ea ypaea. Ta, oa ao ooc cyecye coe ocae, pocaec po aac oca ooo copya, pooc ee oa aeca copyo.

pao ocaoc a coco opoca pao c apa ao oa. a ocee o e ocyecac ce ya popaa pa epcoaa. B 2000 . o ceao ocae ooo 250 oocx cpy, a ex pyo oee po ae cep oyax popa. ae c c ooae cce Hay o copyo pacpee e o 13 ypo (pea)1. Ha epx ypox pacooc Ccea papoa ooce Hay a ocoaa a eoe, papao ao aao apo Xe. Coaco o eoe epec ec ao ooc yp opaa, paep oapae aoo co pya oa opeeec cooec c pcoe ey acoc o ooc poa eeoc ypoe (peo).

T.O. onoa ooc ypepo, aeo, ocyaeo epcoaa, aee ceoa ceac (apep, aoee eapa), ae -ep cyepop. C ocoo ypo aac o cpeeo ceo eeea. opeee cpe eo ypo apa oa cooaa poe oop o caox oa Hay Group Pricewaterhouse-Coopers.

peyae opeea cpee paep apa aoo pea. B cooec c oe oo ae o paax aoo copya ooae aop paaex p e cyea aa, o eeo .. B ac oc o aaeo o, pea ycaoe ac ao oo paep pe a opeeea epo oc ee a. apaeo Oe apo poo paoy c epcoao, pac cy epeo eo p ee oeo pax o. o pa oe oy aoc, coa oe, oece a pacee epcoay aoo oxoa, eo o epe pecae coea peopo. poecc a ce: co acoae yax ee aa a oe epo;

aoece ey pyooee oe o e eoc pao;

ee cocooce pa opeeee oooo apepoo poca. B aec aox aax cooac 33 oee, oope cpyyppoa paeax: oc, Mea, Meoc, epco/paee ec. eeepo paac ooee pa aoe.

Aecaoe op oa cooecy po ooc copya opaaoo cpyype oa. B poecce aeca a c oeo aeop ao c c oo copo copyo oa, a c pyo copo eocpece pyooee. ooce, cxox o eoxooy aopy eopax xapaepc, papaoa oee a. Hapep: ep ocya eo aecmee emo oeupoauu npoecca ynpaeu nepcoao (Customer Interface), oepec oe (Commercial Department), Oe o pa eca (Relationship Business Unit), Oe poa o eeoy cpecc-epo (Direct Business Unit), Oe oepaoo eeoc (Operations), pye oe.

Bece c e, coyee oxo oaa po eocao, ae oopx ceye:

p xopoo pocao cpae acpa e y aac cpae copya, pyoocyeoc oe aeca paoe ;

poooc copao opa, eoooc ee cecopoeo aaa cooecyx oo.

a 2. cceoamecu onpoc: aoa ouaea peau compyuo up a noeue aacu?

Taa ocaoa opoca aa oooc acpoa ae a copyax, a e a pe p. Bopoc ocae ope pooa, o oeao ae eooo, peoaae poopoae coaoo oee. Bece c e, a ocaoa opoca a epeca pe: ye ocaoo ocox aao a opec aac?.

ae, o a epeca e coo caa poea, coo oa a ee pepe oooc cea coooecx o xoo po oepoo oepoa. Coae o cce ypae aaec c e. Beco paca x ecx pa, x opypo e poea, peaae cooa ee paecoe pecaee.

poecc OOA pecae coo eo cpeee ey oxo cpyyppoa, apae ye poecco Grounded Theory poo, o oao eoa UML.

ooy, coaco aey eoy, yo a aax aax cceoaecoo poecca acpoa cay e cce oa. ye ceo o cea p oo apa pe eeo, pecaeo a pc. 2.

T.O. onoa peee o ee c pax oe pe cya cooa cce e ooae aopa.

Oca cyae oy cyecoa ecoo ope, o apaa oeceae ooey opa o oo ex ey cya e ooae. apa a ae ooe opee pa cce. Cya c ooa e oeo-opepoa, o o e OOA, o ypoc oxo poepoa. aa a paa, oo oca aca, cppye apxeypy oepyeo cce, oopa coep ee aoe p ae oee pecaee o ee ooo yopoa.

B aee o a papaoe poea cepec c eo apxeypo. Ha o apae, coaco oa UML, o pae e eoeo a aopa copy ac paop, oope aoecy c ae Cceo oopa apo (aee Ccea). Baoece paec opaeo co e cpeo, o cooecye ooe acco a. o yaae a ae c oeo opa, .e.

yace aopa peeee. o eceoe ooee ey . a o a apae, apxeypa pae oopo apo coco yx aocax, oopaaex oaa, poecco (peeeo):

oae aac pye oaeoe coaoe oeee;

oee oo aac pye acoee co aoe oeee.

peee Oae aac peoaae ceyy aoc. Copy xoe e co coa po eccoa cayc, cxo cox coax poecco ax eoce peoe. oo copyy aec oooc pocope cco oox aac oa, ocoe peoa cyecy aa ooc, a ae cea poe apoc Ccey. Ec copy aecmee emo oeupoauu npoecca ynpaeu nepcoao eae opooa ce oo ooc, o oyoae co apoc, aoc cooecye o popa co opae eopae xapaepc, a ae peoa yye ooc. B cyae ooo ecoae ocx xapaepc peoa aac Ccea cooae co pyy o eoxooc po ooey oooy/e peoooy opac Ccee epe eoopoe pe.

B cyae acoo ooo coae apoc pecppy ec apaec a xpaee ay ax. p oe aac copy yy paccapac ce cex peeeo a ooc. Tae copyy aec oo oc pyx ox Cce aec co oea ooc eo eo eye ooc: ca cco eopeecx ypco paecx a, oope o xoe po, e ae pe, ypoe apaoo a ..

Ceye ae, o a ae Oae aac a cpa oa paoae npoamuo c apa: pecppye copyo, oax aee a y y ooy a ac, oeae y opa Ccey, pocapae apoc, oyoae copya, aoc opae eopae peoa o o ooc. M e o eae, a aoopo eo coye ce apao, epe e Oeo apo oa DHL. Ta, eeoe o po eyp o Oee peyao eeoc copyo e eepo (aeca) yy occ Ccey. Ta opao, ye oc aoe ycoe eo pao Cce oopa ypae apa ayaoc opa.

peee oee aac peoaae ey y coay aoc ecyx . C oee peao aac copy, ea e co coa poec coa cayc, apaae Ccey o ooy peoa oo aac. p o o cxo eaeoo ee coeo coaoo cayca, oa yco pya. Ec eo T.O. onoa Puc. 2. uapaa npeeemo ce ycpaae, o oae aee a ay aac. Moe cyc, o peoa aay co copo acpa e Oea apo a ooc e ae. oo y Ccea ( aae papao c oo coooa, a ae aoaec) oppepye peoa acpa co pyy o ooy ao aac cooec c e apo oeao. Copya, oa a ee a opyc aac, o e yoeop ye ooppepoa peoa, peaaec po epeo ooy opaoa oa oee e cpo. Cc ea ae peoea acpa ooceo a ao a oy aac, a ae cooae o coepaxc aecmee emo oeupoauu npoecca ynpaeu nepcoao ee ae ax copyax, oope oeo oxo a ooc, o e oaa ae Oe apo. aee a cpa, opac a peoea Cce, pae peee o ope aaa a ooc. Oao o oa eopeece apa cooa, oope eoxoo e apoa, a ae pa paecy apaeoc.

a 3. peema oe Ha pee ae cooo opaaec ee oee ea oy oca poecca oopa apo: cee eeo coao o oa, pya copyo c opee e poeccoa ycaoa, oo apaa oee aopo p cooe x epeco. Ec cooo copaec oopo cooa ay opa, eoxo o aeo opaoa a oepoae peeo oac, a a oa caoc yaeo caeco ac oe. a aaec c coa apa, oopy, a aec, ocaoo apcoa p oo py ya. o coco, oop aco coy opaaoe ocya.

Ho peaae aoapoa paoy ocpeco y aoo cpyea UML-oepoa Magic Draw. p o epoa poecca oopa apo cooo oe e aoee ae pecoeo cceoae o, o cae co, cae c apoo paoo oa . B po o cya ea cyecee, ao ee aco yopeee opaa: aac, ocae, ecooece, apaoa aa, oop .. Cooo cocae coap o, o ycpae eooaoc ep oo eo aaa. Ocoeo oeo, oa a aa e paoae oe, coco ecox ceaco.

ae, apyc oepo aaa oae oe ax ooaee paoc oca poecca, o aocc a apay peeo oe (pc. 3).

T.O. onoa Puc. 3. uapaa npeemo oeu Ha pcye aec epoe pecaee coooa o po ecce oopa apo oa, e opeec oee c ey o, aoee aco cpeaec opy po xoe ep. Cpe yaa a ooe ey aecmee emo oeupoauu npoecca ynpaeu nepcoao o: coa ooee, ypa a coc. Ta, oe copy ooae cee ceye copyo: eeya, apepc, ee, aepac acoc o x poeccoax eoce:

ye epec (oc co ypoe a), ye o (oc o poeccoao ece), yy aepaoe ooee (oc apaoy ay)1. Taoe eee a py copyo ooceo x pyox eoc e oa o ceao caaa ycoo, a ae oep eo ooe opoca. pa aoe e ee cao oa, oa paccapaoc ooee Ccee oopa apo. Ta, ee paccapa Ccey a c o opa o ox aacx oa caoec poa, e acoc o oo, copac copy e co ooc a oe e. oee opooe ocae py copyo x ooee cooa Cc e ye paccopeo a ceye ae.

a 4. Moe ucnooau Moe cooa ocaec apaa peee o. o a coco opeee peoa, pocx oy ep peya, a aaa. ec cceye peaoe aoece copyo ac pa oa. o pe y aay, eoxoo c caoo aaa epoa a oo oe peeeo, a ae Bao oe, o a o ooe ecpyeo Ccee oopa apo, a o aoc o o poeccoao eoc, a copy oece a opeeeo eoco pye. yoca yyeo oee yooo aaa ceac cpeeo ea ycoo paee a py: ee, eeya, apepc, aepac. B o oa ae py o cpo e cyecy, a a aop oe opeeex poeccoax eoce pecaex paoa cea pcycye.

T.O. onoa coca ocoo yo x coecoe ocae1. p e apao cooa eoxoo cea coa a p: x ceye eco ca c cyecye cceo ypae aaa. p oepoa peeeo a peoea, opaec a eo oceoo opoa , ao.

aa oceoaeoc apao cooa a aec c oea a opoc: o pocxo?, ae A o ae?, A o ee oe pocxo?. Heoxoo aaa ooe opoc, oa e oc ocaoo op a op aepa. Oca peee, ao, o aoe peoee eo cpyypy: cyeceoe-ao-cyec eoe, a aop oeae oe cpay .

Ha apaax peeeo yacy e e aop. Ac pa aoc co cco peeeo a aac. Cc ea pecppye apoc c oex copo. Ho ec p ae pa opaa x apa. Ocooe o, o o oye peyae cea oceoaex ep c acpae copya. ep pae pecae o poepyeo ccee y copyo a cpa. Heoao cceoae oaaoc, o copy po ae epec e cooa ae popa paax oa. o eo epoaay oey o e epece ao poee acpa oyo peca ooe apa cooa cc e yx paypcax: c o pe copya c o pe acpa. o e copyo a oxo oo e ya x epec. Acpa yaaa a aoa a oeee pao o opaoe ax a aoee Documentation, oca, ceae cceoaee, axoc eocpece o oepo oe. aay peocaec oo ca apa aepa, oop o cocoe o oe.

aecmee emo oeupoauu npoecca ynpaeu nepcoao ce copo aoo oxoa. B c c apa c ooa oaac oee ooopa, e oaoc, o oo poope. Hapep, p poee ep c copya oa eoope pecoe caac a cooae Cce oo oaoe co cco aax ooce yp p. pye ca, o oc oyc Cceo oppoa aaca o ypcax ooeo opaoa, oopoe oa oa oa. Heoope xoe a o coax apax, pacee apaoo a o pe oe oyca, o oe ca a epepao .. ac pecoeo opaac e opao c, oopa oocpeoao epea Ccey (ye oea peoa a co copo acpa copya, a aoopo). Moo oe, o opoee copy cpeeo ea o-coey paccapa ocoy po Cce, e ce o oa o oee ay ee po.

B ae cceoa paccapac e aoee aco yoaee e c pecoeo, a oo e ca a, oope y eopeec pecae . Oopeeo xoe oopa caa pooc oppepoa cax eopeecx peooe. ooy paoy oe coo cea a aax, ee oo o oo c oo paecoo pecae a. C ye o ecaaoo peya ep oopc e apa peeeo, oope peoeye ae oe ae, o ypoae oceyee oepoae. Pac cop o ax aeo Maepac. Coaco a ey opocy, o caa oocea aeop copyo.

aa apaa (pc. 4) opaae ec aoee e peco c o pe oopa apo py copyo, ycoo aax Maepac. a pao, ae copy e ac co epecyc aac, a paccapa ce c o pe ee coeo cayca oa aee pe.

Puc. 4. uapaa oeu ucnooau (naem Mamepuaucm) T.O. onoa aecmee emo oeupoauu npoecca ynpaeu nepcoao O pepa ceye a: oc Ccey co opae xapaepc poeccoae eoc, ya a eaee aac, o Ccea p oo ac o coae peoa ooc ax copyo yaaa a oooc a eaeo aac. Ccea a oaec opeee, poe copy ao o oc. oeaoy aay oe peoeoao oy ooeoe opaoae paccope pyy aac. Coca apa apao cooa, e eoxooc peepo pacp eapoa cxo cco aopo. oca cya cooa ocaoo opee pex epex aopo. a x x o-paoy aoecye c cceo. aoe aoece oo yeo p opeee cya cooa.

Copee ceo, xoe cceoa, a oo peye a eo, yy oapye ooee cya cooa.

Moe, ocay epax apao cooa, eoxo o eapoa pec , po peaa.

oo eoxoo epe caeco oe Cce.

a 5. Cmamueca oe o cx op pe a oo o ox, aeopx o ecx cx ey . Oao oe cceoae peye aaa opao copax ax. B ae eooo oy cy poeypa oppoa acco. eo acc co c ey opay caecy oe poe pyeo cce. Opaoc oe acca coooa peye eoopx oce. oppoae acco peceye e e: a) oo papaoe eao cce o peeo oac;

) opaoa coooecy opa ope, poo aeeo popapoa. o e acca o eeo ayy oe 80-x . pooo ea peaa ececeoo ea cceoae ya o T.O. onoa ax o ecx a a o eo eo. ae oop, acc oo oeppoa e a eoa, a o , coepa ae eo. oa ce ey o oa oepea oy paceo. a e ea ocoy oepoo oepoa.

oppoae ooo aapaa eoxo ee oo coo-y cepeoo cceoa. poecc o ocaoo co, eo pyoc opaca eoep eco popecc o epe pacpe ca paccapaex o aeop. oa o eoo, ycaoe ce ey ocaoo ca ya. Coce pyoe eo, oa x co, o o copeeoo paoo coooecoo cceoa. B o cyae p eaa o, ocax coa eoe, epyo oc, pca o eepe c. o oy ca py c pyo oeco cocoo: accoa o, cae py c pyo, acoc oo oe ac o pyoo o, ceaa oo oe ec o o pyoo o .. o pacpocpaec a acc.

apaa acca e paae eo opeeeoe o ooe x aoo oea, o oa eceo acpao oc ae oeae ooe ox oeo c py. ec yo opa ae a ceyee. o, aee opy acco, axoc e a ce yae, a oepe.

ooy, ec cceoae eepo poopeo opee c ey o, o popaa Magic Draw eeeo yae a oy. B oe o paee paccopex oex cyoce, oe acco e cooecy aao popao oe. o peye ocoo aeoc ea a p oppoa aae apa acco. Heoxoo co oa, o pecae coo peaa ccea, a oa ye paac ae eo ypae e oo c ooa. o o pe coae oee acco oo aecmee emo oeupoauu npoecca ynpaeu nepcoao o epx ao oo poea, ae oe coy c eee cex ca cceoa papao cce.

Ccea acco. o, oyee cceoaee peeo oac, paac oeo, o oy a c eac, xo oo pyoe, epeceac ..

Mey o eeo oc c. ocoy acc peca coo e o oe, a o, opaoae o UML, o ey ae oa c. p o a c ee co paecy oa e cpeo opeeeo op. Haoee ac o c ec ooee (oo oe ooae pye) ee (oo oe ae ooc aco pyoe).

C ey acca oa o pyo pe. a ye oeaoc, acc e oo oea cyoc, o ae ee o oepo popa. epoaao op pyee cceoaee-coooo acc oyac poo ooyoa. Tae acc pyo eooo peaoa popa cpeca. ooy p papaoe acco cac aaa pa ey y oaoc, opee a oo oee yo x oaoc o epepaoe opa. py coa oae aaa eoo oppoae ooo acca ecoo a ex, o ye c eo opeee oaoc. eo o aaa e opaa, a cyyo opeca, a a ee poecce oa ooee c ey acca.

pe pao opee x oe oo cceoae.

Hao cpay ae, o ey acca, opae a apaax, acca, aca popao oe, eec aoe cooece. eo o o pe o co ec-cpec, peaaex ocpoe pao UML, e cpoe exa peopaoa paecoo opae popa o aoopo. Taa ocoeoc ooe opaoa ao ey cceoaee-coooo T.O. onoa popaco. Ec eoo poo cooo, o oo cpay ye, a eo coopae oac a popa o. Ec o paoa popaca, o cceoae-coo o oe opopoa, acoo peaaeoe popac o peee cooecye cxooy acy. acc peca e oe peeax oepyeo cce. acc e cpyypy ax, oeee ooe py eea.

acc ee , apy eo.

acca. aoo acca oo , a oo peye peaae oxo, cepy cee eoy Grounded Theory. Ha pee ae peea oe copa aepa paee a pa, eo ee o . poe oop, acca o aae o, ea ee ax poeex ae. Apy. o o acca, oopx xpac ae, copae cceoaee oocec aoy accy. Haa apyo o a a ax, oop oeppye acc. B accax peayec p acy, .e. cpe ypex oe coc acca o eeo aae oo, o ea e yeoo opee ax ooaee. Oepa, eo acca. Oepa acco opaa ocooe aaee acca o, ay paoy o oe ccee. B o oo e acc po e a p oe py: pae acc (paa c aopa oepy aoec c ), acc Cyoce (oepy opaooe ao ee) pae acc (oepy ypaee).

Papaoa opex acco aaec c peepoa peoa Ccee. ae, coaco aey epaooy oxoy, xoe papao opaaec peyey ay yoe c pecae aaa yyy y oaoc Cce. Ec oo e cea, cpoepoaa oe oe peocxoo peaoaa, o aea o oo, o oa aa. B xoe peepoa ceye o aecmee emo oeupoauu npoecca ynpaeu nepcoao ceaec aa eco peeeo c o pe oo ae. paee ceo opypoa peee ocpec o aoo acoeo pee ecex aoo. p oppoa acco pocxo pae oe peeo oac. a oe aoec o o c ey . Ta e a oe cooa, caecy oe ye peca oe ca oa.

pepo aoo oa ec pya, cocoa pex ac co, opaax aoece acpa copya p opeee peex apaepo aao ooc (c. pc. 5). p opeee ax, aex a acc, a cooaac eoa eopeeco op, peoea A. Cpaycc . op. Ee cy coco o, o a acc oca a oo e ae, oo pe cooecy eopeec ope cceoae a coa eoe. Ececeo, o ca eopeece o pe xoe papao oy ec. Ha apae (pc. 5) cpe coca acco oaa ao , o oaae x ocyoc (oc) oo peeax aoo acca.

Bee ooae (aop), pye acc e e ocya. Ope coca oaa ao +, o oaae x ocyoc ce eea yaca poecca. a ee coca oaa ao #, o oaae x ocy oc oo peeax cax ey coo acco, o e ocyx eey ooae (aopy). poe oo, a apae eecoopao, e o ooo, yaa xpax acce ax ae, opaaex eoa acca.

Bocec o ypoc epexo o acca oe accy popao oe.

Boe, apep, oey copya-aepaca, pe eyeo a ooc aea o poaa. Paee yaa oc, o oop copya a aac ae ccee po oc c yx oe pe: c o acpa c o T.O. onoa caoo copya. Oca aoece ey acca, oaa a pc. 5, opaoao cey opao. Pac cop poecc c o acpa. opeee a pyo acca opae eopae xapaepc ooc coyc ocox pao, yaax oee oee. oea oee copyo aao peac oa DHL aeca epco aa peoaaa oey aoo copya o ce oe e e acoc o aaeo ooc. poe oo yac caap aop opax peoa pe eey: o, opac, opaoae .. B acoc o o peo aac eo aoo acca poo pa, cee apaepo, oxox eo o ooc.

Aaoe poecc pocxo acce co pya.

oce poeeo cee c opa ocyae ypa acc apo aac.

Heopae xapaepc paoa oee epec pyoocy oa. C pyo copo, a o apaoca o, copya a p p pee o oae ae a ooc aacy c opae xapa epc, oope oo aa yco poe pya.

ec , oeo, ee y e poco apaoy ay, pe, oooc oapoo, paoy o eypoe ac.

eoopx copyo a ec oooc o y oy apaoy ay pe e acoc o pee, poooo a paoe ece. pyo py co pyo coooe pe ec ca a apae po ooc, y x e oy e, oop o xo e oca oe pee. ooy aae cceo a peoaa pyao pae copyo a ecoo eopax py, e ao py o coe po aoee ax poeccoax eoce.

aecmee emo oeupoauu npoecca ynpaeu nepcoao Puc. 5. uapaa acca (naem Mamepuaucm) T.O. onoa Teep paccop poecc aoe aac copy o c o eo cocex peoe. ec eoa acca oy eo, ocoae a copoex ycox, opaax peooee opoox ae eoopx cyec ex coc. He aa o o, o aoo pa oa, apep, xapaepca coa apaoa aa ocpaec o-paoy. Cyecy a aaee opo oe ae ao opao poeccoao e oc. opooe ae, yaaee ca copy o, opee eo oooc a y y ooc oa. O epeec a ooc ae o poaa, e acoc o yeaec apy oox e pepaoo, ec apaoa aa a e eo pee oopa paa. Meo oepo opao opa Cc ee oopa apo ooe peeo oo yec oea aoo oeoo copya.

a 6. uaueca oe B poecce aa paoa pocxo ecoo a ecx poecco. ep poecc, co copo paoa: cooc aee peoex oca aac apaepo co co ype eoc;

peapee epeoop c aa a cooecyx opaee;

oaa pee o e apo.

Bopo poecc, co copo Oea apo, ae ce ceye oepa: opeeee ocox apaepo oo ooc;

opeeee pya , oope oy oeao peeoa a ooc;

paccopee x e pee eo;

coocaee peoa aac c oeao pe eeo;

op aao a ooc;

peapeoe coacoae c pyooco.

Tpe poecc aaec cooe cpae copy a, pyoocyeoc oe aeca paoe , aecmee emo oeupoauu npoecca ynpaeu nepcoao cpae acpa, opepoao a pae opa a. Hapep, copya, peeyeo a aac A, o e acpa, eecoopaee o coo a a aac . oe xoo aoo cooe o opypoae opoccoo apoca a paoy cy, oeaeo apooy oeay opaa, ycpee copya epeca opaa eye cpaeeco epcee.

yeo oa poecco aoec peao acae pee eoxoa papaoa apa oce oaeoc. Haaee x apa ya oo eoe peee c eapoao oe peeo oac. Ha apaax oceoaeoc opaac ceo oo e oe, oope eocpeceo yacy ec /aoec, paac o Grounded Theory. B aece pepa paccop ay oceoaeoc poecca oy e aac copyo-aepaco (c. pc. 6).

apaa oceoaeoc coco ocox epex eeo.

Teca oceoaeoc ec peeee, oop acaec c eo copo apa cepxy .

Payo pa ec a pae, o o yoo e, a eea apa cooecye aoe peoee.

Oeo, oppecopyxc c apao peeo oac. o apa e ec eo a a aoec oeo o pee. ooy apaa e e a a epe. epoe cea apao pecae o opaee opa aoecyx oeo. p o pa cea a apae opaaec aop ec. B a o cyae copy-aepac, peey a aac.

Cooe, opaaex cpea. Bopoe epee apa peea oc, ya cepxy . O ee y cpe, yaae a peeo xapaep poecco. opoae T.O. onoa :

.

Puc.6. uapaa noceoameocmu (naem Mamepuaucm) aecmee emo oeupoauu npoecca ynpaeu nepcoao cpe oop, o ey oea epeaec opa c oae oo, o ece ye pepo. Haoe cpe pey, o poo eoopoe pe, eee oo poo pocxo pyoe ece.

Meoo (oepa), pecaex e poyo o, pacooex a ypx x. a poyo a oaae oyc ypae: eo aee ypaee o o, oopo ypaee epexo pyoy eoy.

Paeee eca peeea, yoeoo xoe papa o a o apae, ooe aay poce, a eo peoa pepaac oey oe. o ee a ee o oooa epexoa o oe ee peaa.

a 7. Moe peauauu cooae oo acco eocaoo ocpoe peao oe. acc peaae ceo o pao opa. Ca o cee acc e ye peapoa a co, pocxoe ccee, oya epeaa cooe. x oo e ax cpec. o oe e a oo pya oea cyoc ooe. ooe pecae coo acc pyy acco, cocoy oc pa co peapoa a x. Coe o oo oxoe a coco acca. Too coco yaae a ae, a coe a eo eo opaaa. Co o oe aop pee. opoye oc o. Paccopee paee apa acco o oeca oe caecoo pecae oepyeo coao cce. Pe e o o, o a ao apae opaac oo aoc cpyypoo xapaepa, e ace o pee pea cce a ee co. Oao oca co ax cce caecx pecae coepeo eoca oo oepoa poecco x yopoa a eo, a oex occe eeo. ooy T.O. onoa oca a poecco, pocxox ccee, eoxo o cpeco pecae aecx apaepo oe.

B Grounded Theory paax paeoo opoa oy cya cop, aa aoce, pacpe a epo (oopxc aoce ey coca epe aeop). B e UML o e e coy c apa ooeo. Ha x apaax oaaec coco peaa oe, epexo o ee o, acpoao accax, epecy ooae.

aoe coco ooea ocpa ypa oc eoaeoc co, a ceoaeo, oepoa pe ae poecc, oycoeo e, o ooe eocpeceo cpaaec oepaoy ccey, ycaoey a o epe. B o c yo ae, o p papaoe oe coax poecco coce e oaeo caocoeo papaaa ce ooe. B oce cyae oy aoec acco c ooaee, o ce peey, oy oece caape ooe: e, o, a ep, aooe oa .. Tae ooe ocac ece c popa cpea, oopx ocyecec poecc popapoa1. Payeec, o ce eo oc a e popaca. o e acaec pao cceoae coooa, o eo aaa a o aeo eo ae ocpo apay ooeo. Moe oy ao opoc: ec ooe axoc oepe c ac paoe cce, o ae ecooc o x oe poa. o yo ea o cey pa.

Ta, ocaea po Microsoft cpea popapoa Visual Studio.Net acae co ooeo a ce cya . B ae opeo o e oo oe ooc caap ooea. Oao, ec ypa ee poecca oepyeo ccee eca coo, oe oaoc oepa oox ooeo coae ox ceao o ay aay.

aecmee emo oeupoauu npoecca ynpaeu nepcoao aa, aoe, coe ye cpyypy aoeo cce oe ee cooc oaey cooc.

Papao-popac coy peca cee cpyypy oe yye pao.

a, oecee a pecaee oyea a o cpa, coy ye o, o eo papaaaec.

ooe, ec o papaoa caocoeo, oo ye cooa ee e o pa.

Teep o opex aaax cceoae-coooa. Eo po eo ac o xapaepa papaaaeo oe. Ec oe pocxo poco opaoa coao opa, cae, oo ee o o a ea, o paoa coooa a o ae aa. O a ocya yacye ope oxox c eo o pe ooeo oo aecoo epeca oo, o ocec opee e poepyeo cce ooae. Ho ec oe oee coa, apep, oe aoaa ypa e coa poecca oa, a o ee eco ae cyae, cceoaeca oe a oe x coax poecco, o aae coooa a ceaca peeo oac ec oaa a apaax oo eo ocoe poecc ec/aoec ccee.

O oe yaa, a opao papaoae acc ooeo yy epeaac oo opa. Payeec, cooo e oe aac ea execoo pee poe pyeo cce. o aaa pyx ceaco. Ho o oa peo oxoee execoe peee, cxo ocoe oce poea.

peeo aey poey, a peee oo e paooe Windows-poee, a WEB-poee, paoaee ce epe. B oy oo oop ceye oo. Papaoa pooc pyo eyapoo o a, ee opaee, papocae e oo o Pocc, T.O. onoa CH Cpaa a, o o cey py. Oca a co py oa oe e oooc oac c Cc eo oopa apo o eopaeco o. oe ooeee e oo co yco paoy copyo, ya x ea o-o x epoe. Pao o a, aaec aaocao, o poy coe eeoc p oac py c pyo epe epe, WEB-cpa a opae HTML ec o cpeco oy a. Hao ae, o WEB-poe o eey y aoa paoe WEB-ca, o oe o x oopa a ooae aecoe coepoe, a e cae cpa, xpaec a cepepe ooo e. WEB-po e ocya aa oooc, a ya oxo aoy ooae. aa WEB-cpaa oe ao aec oyppoaa o ope apoc opeoo copya. B paoe c epcoao o, e coo coe, co ae oco coa oop.

Ccea oopa apo peae o cy p aoca e aa:

Oeceae copyo opae o exc aacx epeae epe Ccey o acpa a x peoe oea.

Oeceae acpa opae, oo e pa oocoae apoe pee.

Oeceae acpa coao ao opae o opax eopax peoex pao o, opeex apo oea oa, ooe xpa y opa opaac e o oxo oe.

B aee xoeoc caa, o e peaae coooa apao e co a coooece cceoa oac ypae opaae, ypae apa. Papaoa Oeo-opepoa oxo oe aecmee emo oeupoauu npoecca ynpaeu nepcoao cy o oex cpyeo apceae coo oa-paa. peoe oao a oo: oee opaoa, oo pepac aeeo e;

oe paoy coooa (ocaec pe a oee opecy paoy);

aoapoa poecc ypae apa o a ( xo ao-o eo ac);

peca o o cee epe aao (pyooco oa) paoy coooa ao ocpyo e. Ba pey eco cooa Oeo-opepoaoo oxoa ec o, o o yepcae. A pa o oxo yepcae, o eo oo cooa pax oacx coooecoo a. Ec cooo, po a aepa, axoe opy c eeo ey p oepoo oepoa ae a opy epaypy o UML, eo e oo cy a oe ox, aco aoox epo. oco x ey, copee ceo, oa e oaoc. e pa e oepoa c oee cyoc, ocae cae. o apa cooa, acc ooe, ae cyoc, ee aao a ax popapoa. oae peaaeo eoo e peyc ae-o c ee cocooc.

Bece c e, xoec caa ecoo peoea o pee oeo-opepoaoo oxoa apae aeceoo oxoa.

1. poecc ceye aa c exc cpyypx ooe, oaax apaax acco, a a o opa a caec cce ooy oee poc cce oae. He peoeyec aa poecc oepoa ooo coaoo oea ope o ocax. e ooe ey oeco acpa coye pe ee.

2. ae cocae coap cce (cyoc coaoo eoea, ae ooae papaoa) paccope T.O. onoa oooc cooa ooe ooe ac oc.

3. o aepe peyx ao oe ccee acoc;

oo o cooecy oee o opa ceaecx ce.

4. p poepoa aoo a eaex ooe ccee poecce cocae apa UML capaec opac oco opa ce. oee coe o ooc coye, oo ec o acoo eoxoo pae ax aepe.

5. oe, o e eoxooc oepoa ce cy ecye ccee ooe ey oeca ac pa a oo eceo apae. ye paccope ecoo cpeo yaeo cce oaa epecye ooe a pax apaax.

TEPATPA 1. Cmpayc., opu . Oco aeceoo cceoa:

oocoaa eop, poeyp ex / ep. c a. ocecoe T.C. Baceo. M.: opa PCC, 2001.

2. y., Pao ., eoco . UML: Pyooco ooae / ep. c a. M.: M pecc, 2001.

3. omu.C. Beee coooecoe cceoae: aece oece oxo. Meooo. cceoaece pa: eoe ocoe. Caapa: Caapc yepce, 2002.

4. Poeep ., Comm . peee oeoo oepoa c cooae UML aa peeeo / ep. c a. M.: M pecc, 2002.

5. oco., y., Pao . poa poecc papao popaoo oecee. C.: ep, 2002.




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